Privacy Policy

When you use Mathomy, we may collect the following types of information:

Personal Information: When you create an account, we may collect your name, email address, and other contact details you provide.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, time spent, and device information (browser type, operating system, IP address).

Uploaded Content: When you upload homework questions (images, text, or screenshots), we process this content to provide solutions. Uploaded content may be stored temporarily to improve our AI models.

Cookies and Tracking: We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site traffic.

We use the information we collect for the following purposes:

To provide, operate, and maintain Mathomy's services, including generating step-by-step solutions to your homework questions.

To improve and personalize your experience on our platform.

To communicate with you, including responding to inquiries, sending service updates, and providing customer support.

To analyze usage patterns and improve our AI algorithms and platform performance.

To comply with legal obligations and enforce our Terms of Use.

We do not sell your personal information to third parties. We may share your data in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who help us operate our platform (e.g., hosting, analytics, payment processing).

Legal Requirements: We may disclose information if required by law, regulation, or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Uploaded homework content is typically retained for a limited period to improve our services and is then deleted.

Depending on your location, you may have the following rights regarding your personal data:

The right to access and receive a copy of your personal data.

The right to rectify inaccurate or incomplete data.

The right to request deletion of your personal data.

The right to restrict or object to processing of your data.

The right to data portability.

To exercise any of these rights, please contact us at support@mathomy.com.

Mathomy is designed for students of all ages, including those under 16. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. Parents or guardians who believe their child has provided personal data without consent should contact us at support@mathomy.com.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@mathomy.com

Address: London, United Kingdom